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Frequently Asked Questions

auray assessors

What is a Loss Assessor?

A loss assessor is the person who acts on the policy holder’s behalf when the time comes to make a claim. The loss assessor will carry out an examination and then send in all necessary paperwork required in order to process this claim.

What is a Loss adjuster?

The loss adjuster is the one hired by the insurance company. They will assess the claim sent in by the loss assessor and adjust accordingly.

auray assessors
auray assessors

Why do I need a Loss Assessor?

The insurance company will obviously always work to their own advantage. Often you may be entitled to some sort of compensation, but without the knowledge of this, you go without. The loss assessor will fight your corner and ensure that you receive everything you are entitled to.

What should I do if any damage occurs to my property?

We always advise that you get in touch with your insurance company as soon as possible. It is also important to let them know that you will be working with a loss assessor. Our team can then offer practical advice in order to get the claim moving as soon as possible. Always allow us to carry out an assessment before getting rid of any damaged items, no matter how large or small.

auray assessors
auray assessors

How long will I be waiting for a payout?

This will depend on the claim itself. Generally once a claim has been settled, you can expect to receive payment in 14 days.

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